Omnichannel chatbot builders

Looking for a UChat alternative?

UChat is a broad chatbot builder with many channels, AI agents and a white-label plan for agencies. GetChat does one thing: Instagram comment and DM automation, priced by automated conversations a month.

Sign upThe Free plan is free forever: 300 automated conversations a month. No card needed.

Compare features

This comparison is published by GetChat. Product details were checked against the official sources linked below.

Quick answer: GetChat or UChat?

What UChat does well: UChat connects one bot to many channels, from Instagram and WhatsApp to SMS, voice and WeChat, and lets agencies resell it under their own brand.
Where GetChat overlaps: UChat and GetChat both automate Instagram DMs, send a private message from post comments and react to story replies and mentions.
The main tradeoff: UChat gives builders more channels, AI on your own model key, live chat, integrations and white label; GetChat is narrower, with no AI, inbox or other channels, and fewer settings to learn.
Who should consider each: UChat suits agencies and technical builders running bots on many channels; GetChat suits an Instagram business that wants comment-to-DM without building a bot.

GetChat vs UChat: features

Conditions and plan requirements sit under each answer. “Not verified” means we could not confirm it on an official source, not that it is missing.

GetChat and UChat compared
Feature	GetChat	UChat
Instagram DM automation	YesKeyword triggers on every plan; 300, 5,000 or 25,000 automated conversations a month by plan	YesInstagram bot channel with flows and keyword automation
Comment-to-DM	YesPost and Reels comments, on every plan	YesComment Keywords can comment, like and send a private message; the first DM is one text with a button
Story reply or mention triggers	YesStory reply and mention triggers, on every plan	YesStory Replied and Mentioned in Story triggers
Follow check before sending	YesA step in the comment-to-DM flow; checks the follow with Instagram's own data after the person taps, and treats an unknown answer as not following, so they are asked to follow and tap again	Not verifiedWe could not open an official page confirming a follow-status check
AI-written replies	Not offeredNot offered	YesAI hub and AI Agent; AI usage is billed by your own provider when you connect your API key
Inbox with human handoff	Not offeredNot offered; replies to customers are written in Instagram itself	YesLive chat with transfer to an agent, plus a CRM and ticket board
Telegram	Not offeredNot offered	YesTelegram bot channel
WhatsApp	Not offeredNot offered	YesWhatsApp Cloud API or 360dialog; telecom and Meta usage fees are extra
Facebook Messenger	Not offeredNot offered	YesFacebook bot channel
Several accounts or clients	Depends on plan1 Instagram account on Free, 2 on Pro, 5 on Growth; no separate client workspaces or white label	YesSeveral bots and members per workspace; Partner plan adds full white label, own domain and reselling
API or integrations	YesThrough a Webhook step in the visual flow editor, on every plan: it posts each automation event to your URL. No public API or Zapier listing; contacts export as CSV	YesPublic API, plus Zapier, Make (Integromat), Pabbly and other integrations

UChat also covers: SMS, Voice, Web chat, Slack, WeChat, Line, Viber, VK, Google Business Profile.

Why look for a UChat alternative

UChat is a builder's tool. Its documentation covers JSON actions, external requests, JavaScript and a developer API, and the Partner plan is aimed at agencies that resell bots. GetChat is a narrower product built from templates and step-by-step automations, with no agency or white-label mode.

AI is a UChat feature and not a GetChat one. UChat's AI agent uses a provider you connect and pay; GetChat sends only the messages you write in each automation.

Limits are counted differently. UChat counts every bot user, active or not, and adds charges automatically when you go over. GetChat counts automated conversations: one person going through one automation within 24 hours counts once.

UChat bills in USD by card, with a yearly plan arranged through support. GetChat shows its prices in US dollars, per month or per year.

Where GetChat fits

A shop that only needs Instagram can run comment-to-DM, DM keywords and story triggers without configuring channels, code or a model key.

A follow check before the final message is on every GetChat plan, including Free.

Owners with a few brands can connect 2 Instagram accounts on Pro or 5 on Growth.

Pro and Growth add a reminder DM to people who did not finish, advanced analytics and no GetChat branding.

When UChat is the better fit

You need Telegram, WhatsApp, Messenger, SMS, voice, WeChat, Line or Viber bots alongside Instagram; GetChat does not offer them.

You are an agency that wants to resell bots under your own brand and domain; UChat's Partner plan is built for that and GetChat has no white label.

You want Zapier, Make, Pabbly or a full developer API; GetChat has only a Webhook step that posts each automation event to your URL.

You want AI replies through your own provider, or live chat with transfer to an agent; GetChat has neither.

Pricing explained

According to UChat's pricing page (checked October 2026), Free is $0 with 1 bot, 200 bot users and 1 member, and every account starts with a 14-day trial of Pro features. The plan comparison lists Business at $15/month with 1,000 bot users and 5 members, and Partner at $199/month; the plan cards also show $29 and $299 alongside struck-out prices without stating which billing period applies, so check before buying.

UChat charges $10/month for each extra bot or member on Business and $5/month per extra 1,000 bot users, added automatically above the limits. SMS, WhatsApp and voice usage and your own AI provider are billed separately.

GetChat's Free plan includes 300 automated conversations a month and 1 Instagram account, with no time limit. Pro is $12 a month ($120 a year) for 5,000 conversations and 2 accounts; Growth is $29 a month ($288 a year) for 25,000 and 5 accounts. GetChat has no trial.

UChat

Plans by bots, bot users (all contacts, not only active ones) and team members, with automatic add-on charges above the limits.

Free$01 omnichannel bot, 200 bot users, 1 member
Business (Pro)$15/monthAs listed in the plan comparison; the plan card also shows $29 and a struck-out $39 without labelling the billing period. 1,000 bot users, 5 members
Partner$199/monthAs listed in the plan comparison; the card also shows $299. White label for agencies, 10,000 bot users
Add-ons$10/month per extra bot or member on Business$5/month per extra 1,000 bot users below 5,000; added automatically when you exceed limits. Yearly plan via support, one month off

Free plan

Yes1 bot, 200 bot users, 1 member

Free trial

Yes14 days of Pro features, no card

GetChat

GetChat prices each plan by automated conversations a month, not by contacts or seats: Free includes 300, Pro 5,000 and Growth 25,000, and every plan allows unlimited active automations. One conversation is one person going through one automation within 24 hours.

FreeFree1 Instagram account, 300 automated conversations a month
Pro$12 a month2 Instagram accounts, 5 000 automated conversations a month
Growth$29 a month5 Instagram accounts, 25 000 automated conversations a month

Prices are shown in US dollars everywhere: Free is $0, Pro $12 a month or $120 a year, Growth $29 a month or $288 a year. The amount is always shown before payment.

Every account starts on Free, with no time limit and no card. Pro and Growth add conversations, Instagram accounts and reminder messages.

Switching from UChat to GetChat

Rebuild your Instagram comment keywords, story triggers and DM flows in GetChat; UChat flows, JSON actions and custom code have no direct equivalent.
Keep your Telegram, WhatsApp and other channel bots in UChat; GetChat covers Instagram only.
Connect Instagram to GetChat through Meta login and turn off the UChat Instagram bot to avoid double replies.
Export contacts from UChat if you need them; GetChat does not import them automatically.

Questions about UChat and GetChat

Can UChat send a DM to people who comment on Instagram?

Yes. Its Comment Keywords feature replies and sends a private message, starting with one text and a button. GetChat sends comment-to-DM on posts and Reels on every plan.

Do I need my own OpenAI key with GetChat?

No, because GetChat has no AI replies; it sends the messages you write. UChat's AI features bill through the provider key you connect.

Is there a white-label option like UChat Partner?

No. GetChat has no white label, client workspaces or agency mode.

Which tool covers more channels?

UChat, by a wide margin. GetChat covers Instagram only.