Looking for a SendPulse alternative?

Quick answer: GetChat or SendPulse?

What SendPulse does well

SendPulse runs chatbots on Instagram, WhatsApp, Telegram, Messenger, TikTok and Viber from one builder, and sits next to its own email, SMS and CRM tools.

Where GetChat overlaps

SendPulse and GetChat both trigger Instagram DMs from comments and keywords, react to story mentions and can check for a follow before the next step.

The main tradeoff

SendPulse covers far more channels and marketing tools, plus live chat and an AI Agent element, while GetChat keeps to Instagram automation with plan limits counted in automated conversations per month.

Who should consider each

SendPulse suits teams that want messengers, email and SMS in one account; GetChat suits Instagram-led sellers who want comment-to-DM and a follow check without the rest of a marketing suite.

GetChat vs SendPulse: features

Conditions and plan requirements sit under each answer. “Not verified” means we could not confirm it on an official source, not that it is missing.

GetChat and SendPulse compared

Feature	GetChat	SendPulse
Instagram DM automation	YesKeyword triggers on every plan; 300, 5,000 or 25,000 automated conversations a month by plan	YesWelcome, keyword and standard-reply flows for Instagram Direct
Comment-to-DM	YesPost and Reels comments, on every plan	Yes"Comment on your post" and "Comment on your live video" flow triggers; keyword rules can answer with a comment or a DM
Story reply or mention triggers	YesStory reply and mention triggers, on every plan	YesStory mention trigger in the flow builder; the feature page also mentions replying to story reactions
Follow check before sending	YesA step in the comment-to-DM flow; checks the follow with Instagram's own data after the person taps, and treats an unknown answer as not following, so they are asked to follow and tap again	YesA Filter element checks whether the user follows the Instagram profile before the next step
AI-written replies	Not offeredNot offered	YesAI Agent element inside flows; needs an AI model token or AI credits set up in the account
Inbox with human handoff	Not offeredNot offered; replies to customers are written in Instagram itself	YesLive chat where a teammate pauses the bot and continues manually
Telegram	Not offeredNot offered	YesTelegram chatbots in the same builder
WhatsApp	Not offeredNot offered	YesWhatsApp Business API chatbots; Meta's per-message fees apply beyond the free allowance
Facebook Messenger	Not offeredNot offered	YesFacebook Messenger chatbots
Several accounts or clients	Depends on plan1 Instagram account on Free, 2 on Pro, 5 on Growth; no separate client workspaces or white label	Depends on plan3 chatbots on Free, unlimited chatbots and teamwork tools on Pro; no client workspaces found
API or integrations	YesThrough a Webhook step in the visual flow editor, on every plan: it posts each automation event to your URL. No public API or Zapier listing; contacts export as CSV	Depends on planLimited API on Free; API, webhooks, Google Sheets and ChatGPT integrations on Pro

SendPulse also covers: TikTok, Viber, Web chat.

Why look for a SendPulse alternative

Scope is the biggest difference. SendPulse's chatbot product is one part of a platform that also sells email campaigns, SMS, web push, a CRM and a course builder. GetChat is only Instagram automation: no inbox, no AI and no other channels.

The pricing models differ. SendPulse's Pro chatbot plan is priced by subscriber count across all bots, and WhatsApp messages carry Meta's per-message fees. GetChat prices plans by automated conversations a month: 300 on Free, 5,000 on Pro and 25,000 on Growth.

AI is available on SendPulse through an AI Agent element in a flow, which needs a model token or AI credits configured. GetChat does not offer AI replies; every message it sends is one you wrote.

SendPulse shows prices in a regional currency with monthly or annual billing. GetChat shows US dollar prices everywhere: Pro $12 a month or $120 a year, Growth $29 a month or $288 a year.

Where GetChat fits

Shops that sell through Instagram comments can run comment-to-DM on posts and Reels, with story reply, mention and reaction triggers, on every GetChat plan including Free.

The follow check is a ready step in the comment-to-DM flow rather than a filter you assemble, and it is on every plan.

On Pro and Growth, people who did not finish get a reminder DM and the 'via GetChat' branding is removed.

Every person who went through an automation is kept as a contact with tags and follow status, exportable as CSV.

When SendPulse is the better fit

You need WhatsApp, Telegram, Facebook Messenger, TikTok or Viber bots as well as Instagram; SendPulse covers them in one builder and GetChat does not offer them.

You also send email newsletters or SMS and want them in the same account as your chatbots.

You want payments in chat (Stripe, PayPal), Google Sheets sync, webhooks and API on one plan; SendPulse lists these on Pro.

You want a live chat where a teammate pauses the bot and continues by hand, or AI answers inside a flow. GetChat has neither.

Pricing explained

According to SendPulse's chatbot pricing page (checked 16 October 2026), the Free plan includes 3 chatbots, up to 500 subscribers and 10,000 messages a month. Pro was shown at $12/month billed monthly or $9.60/month billed annually ($115.20/year) for its entry tier, and the price rises with subscriber count, to $507/year for 120,000 subscribers and $3,215/year for 1,000,000. Prices are displayed in a regional currency; we saw USD on 16 October and GBP on 9 October.

WhatsApp is extra on SendPulse: from October 1, 2026, Meta charges for service replies at the destination country's utility rate, with 1,000 free per bot per month.

GetChat's Free plan is $0 for 300 automated conversations a month; Pro costs $12 a month ($120 a year) for 5,000 and Growth $29 a month ($288 a year) for 25,000. SendPulse counts subscribers and GetChat counts conversations, so compare them against how many people your posts bring in each month.

Switching from SendPulse to GetChat

• Rebuild your Instagram flows in GetChat: comment keywords, story mention replies and any follow filters.
• Export subscriber data from SendPulse if you need it; GetChat does not import contacts automatically.
• Connect your Instagram account to GetChat through Meta login, then switch off the SendPulse Instagram bot so people are not answered twice.
• Telegram, WhatsApp and other bots you run on SendPulse stay there; GetChat connects Instagram only.

Questions about SendPulse and GetChat