Looking for a Engati alternative?

Quick answer: GetChat or Engati?

What Engati does well

Engati covers many channels from one bot builder, with WhatsApp broadcasts, live chat routing, document-trained AI and voice on its enterprise tier.

Where GetChat overlaps

Engati and GetChat both automate Instagram DMs, comment replies, story replies and story mentions.

The main tradeoff

Engati's Instagram deployment is marked beta and sits on Pro plans and above with quoted prices, while GetChat is Instagram-first with its prices published.

Who should consider each

Engati fits businesses whose main channel is WhatsApp; GetChat fits sellers and creators whose customers arrive through Instagram comments, stories and DMs.

GetChat vs Engati: features

Conditions and plan requirements sit under each answer. “Not verified” means we could not confirm it on an official source, not that it is missing.

GetChat and Engati compared

Feature	GetChat	Engati
Instagram DM automation	YesKeyword triggers on every plan; 300, 5,000 or 25,000 automated conversations a month by plan	Depends on planInstagram deployment is in beta per the help center; Pro plan and above (Growth plan for e-commerce users); one Instagram page per bot
Comment-to-DM	YesPost and Reels comments, on every plan	YesProduct page describes private replies to comments; help center lists comment replies. Instagram is in beta
Story reply or mention triggers	YesStory reply and mention triggers, on every plan	YesStory replies and story mentions with configurable triggers
Follow check before sending	YesA step in the comment-to-DM flow; checks the follow with Instagram's own data after the person taps, and treats an unknown answer as not following, so they are asked to follow and tap again	Not verified
AI-written replies	Not offeredNot offered	YesGenerative AI answers from uploaded PDFs and URLs (DocuSense); OpenAI or Azure OpenAI models
Inbox with human handoff	Not offeredNot offered; replies to customers are written in Instagram itself	YesLive chat with category-based routing to agents; plan tier not stated in the help center
Telegram	Not offeredNot offered	YesBot deployment with a BotFather token
WhatsApp	Not offeredNot offered	YesPrimary channel; dedicated WhatsApp plans
Facebook Messenger	Not offeredNot offered	YesBot deployment on a Facebook page
Several accounts or clients	Depends on plan1 Instagram account on Free, 2 on Pro, 5 on Growth; no separate client workspaces or white label	Depends on planOne Instagram page per bot; live chat supports multiple bots. Per-plan bot limits not published
API or integrations	YesThrough a Webhook step in the visual flow editor, on every plan: it posts each automation event to your URL. No public API or Zapier listing; contacts export as CSV	YesREST APIs for users, conversations, broadcasts and API-triggered automations

Engati also covers: Web chat, Voice, RCS.

Why look for a Engati alternative

Engati's Instagram support is labelled beta in its help center and is available from the Pro plan (or the Growth plan for e-commerce users). Each bot connects to one Instagram page. If Instagram is your main channel rather than an extra, check that this fits before you commit.

Engati does not publish plan prices: its pricing page asks you to request a price and says plans start at under one dollar a day. GetChat publishes its prices: Free $0, Pro $12 a month ($120 a year), Growth $29 a month ($288 a year).

The product focus is different. Engati's plans are organised around WhatsApp and monthly active users, with Instagram as one of several channels. GetChat is organised around Instagram triggers (keywords, comments, stories, reactions) and a follow check, priced by automated conversations a month.

Where GetChat fits

GetChat's comment-to-DM works on posts and Reels on every plan, so a keyword under a post can deliver a link or price straight into DMs without a sales call.

Every plan includes story reply, mention and reaction triggers, a follow check, and photos, videos and buttons in replies.

Pro and Growth add a reminder DM to people who did not finish, advanced analytics and no GetChat branding.

You can start on Free with 300 automated conversations a month, no card and no time limit, without a sales call.

When Engati is the better fit

WhatsApp is your main channel. Engati has dedicated WhatsApp plans with broadcasts and templates; GetChat does not offer WhatsApp.

You need one bot across Instagram, Messenger, Telegram, your website and mobile app, or voice and RCS on the enterprise tier.

You want REST APIs for users, conversations and broadcasts, or live chat routing by category, source and working hours.

You prefer a sales-led quote with add-ons sized to monthly active users rather than fixed plans.

You need AI answers from your documents and live chat agents. GetChat has no AI replies and no inbox.

Pricing explained

According to its pricing page (checked October 2026), Engati does not publish plan prices. It lists WhatsApp plans (Accelerator, Growth, Enterprise) and omnichannel plans (Pro, Enterprise), each with a request-price button, and says plans start at less than $1 per day. Omnichannel Pro covers WhatsApp plus one more digital channel with 1,000 monthly active users. A 7-day trial without a card is available in a sandbox.

GetChat has three plans: Free ($0, 300 automated conversations a month), Pro ($12 a month or $120 a year, 5,000) and Growth ($29 a month or $288 a year, 25,000). An automated conversation is one person going through one automation within 24 hours.

GetChat's Free plan has no time limit and needs no card; there is no trial.

Switching from Engati to GetChat

• Rebuild your Engati Instagram paths in GetChat: DM keywords, comment triggers per post or Reel, story replies and story mentions.
• Engati's AI knowledge does not transfer; GetChat has no AI, so turn your most-asked answers into keyword automations.
• Reconnect Instagram through Meta login in GetChat and remove the Instagram deployment from your Engati bot so people do not get two replies.
• Keep WhatsApp, Messenger, Telegram, web chat and live chat where they are; GetChat does not cover those channels.

Questions about Engati and GetChat