Looking for a Gallabox alternative?

Quick answer: GetChat or Gallabox?

What Gallabox does well

Gallabox combines a WhatsApp Business API inbox with broadcasts, bot flows, catalog and payments, and AI agents that also work on Instagram.

Where GetChat overlaps

Gallabox and GetChat both reply to Instagram comments with a DM and save the people who respond as contacts.

The main tradeoff

Gallabox runs Instagram automation through AI agents and credits, since its rule-based bot flows are WhatsApp-only; GetChat uses keyword triggers you write yourself, with no AI and no inbox.

Who should consider each

Gallabox fits teams that close sales on WhatsApp with a shared inbox; GetChat fits creators and businesses who want Instagram comments to deliver a link or offer automatically.

GetChat vs Gallabox: features

Conditions and plan requirements sit under each answer. “Not verified” means we could not confirm it on an official source, not that it is missing.

GetChat and Gallabox compared

Feature	GetChat	Gallabox
Instagram DM automation	YesKeyword triggers on every plan; 300, 5,000 or 25,000 automated conversations a month by plan	Depends on planInstagram DMs in the inbox on all plans; AI-based DM automation on Essential and above. Rule-based bot flows are WhatsApp-only
Comment-to-DM	YesPost and Reels comments, on every plan	YesAI comment automation posts a public reply and an initial DM per post instructions; uses AI credits; custom intents on Essential and above
Story reply or mention triggers	YesStory reply and mention triggers, on every plan	Not verifiedStory replies arrive in the inbox; no story trigger documented
Follow check before sending	YesA step in the comment-to-DM flow; checks the follow with Instagram's own data after the person taps, and treats an unknown answer as not following, so they are asked to follow and tap again	Not verified
AI-written replies	Not offeredNot offered	Depends on planAI agents on WhatsApp and Instagram from Essential; AI Reply drafts for agents; consumes AI credits
Inbox with human handoff	Not offeredNot offered; replies to customers are written in Instagram itself	YesShared inbox for WhatsApp and Instagram; AI agent hands off with @assignTo
Telegram	Not offeredNot offered	Not verifiedNot listed as a channel on the pricing page
WhatsApp	Not offeredNot offered	YesPrimary channel; one WhatsApp API number included
Facebook Messenger	Not offeredNot offered	Not verifiedNot listed as a channel on the pricing page
Several accounts or clients	Depends on plan1 Instagram account on Free, 2 on Pro, 5 on Growth; no separate client workspaces or white label	Depends on planOne Instagram handle per plan; extra handles are paid add-ons
API or integrations	YesThrough a Webhook step in the visual flow editor, on every plan: it posts each automation event to your URL. No public API or Zapier listing; contacts export as CSV	YesMessage and Contact API on Basic, all APIs from Essential; webhooks; Zapier integration

Gallabox also covers: Web chat.

Why look for a Gallabox alternative

In Gallabox, Instagram is a second channel. Its documentation says rule-based bot flows, broadcasts and templates are available on WhatsApp only, and Instagram is handled by a Chat AI Agent or comment automation. Its own guide suggests using Instagram to move people to WhatsApp.

Gallabox's comment automation is AI-driven: each post gets instructions, an AI classifies comments by intent, and replies use AI credits. GetChat's comment-to-DM is keyword based (or any comment) on every plan, and sends exactly the text, buttons and media you set.

Billing is different. Gallabox plans are billed quarterly or annually, with user caps, AI credits and WhatsApp conversation fees on top. GetChat is not priced per seat: Free is $0 with 300 automated conversations a month, Pro $12 a month and Growth $29 a month.

Where GetChat fits

If a post or Reel drives your sales, GetChat sends a DM to anyone who comments your keyword, on every plan, without AI credits.

Story reply, story mention and reaction triggers, DM keyword triggers and a follow check before the final message are on every plan, including Free.

On Pro and Growth, a reminder DM goes to people who started an automation and did not finish.

Each person who goes through an automation becomes a contact with tags and follow status, exportable as CSV.

When Gallabox is the better fit

WhatsApp is where you sell. Gallabox includes a WhatsApp Business API number, broadcasts, drip sequences, catalog, payments and WhatsApp Flows; GetChat has no WhatsApp.

A team answers customers together. Gallabox has a shared inbox with AI-to-human handoff; GetChat has no inbox and no team seats.

You want AI to classify and answer comments by intent with per-post instructions, or AI agents in DMs. GetChat does not offer AI replies.

You need a website chat agent or integrations with Shopify, WooCommerce, HubSpot, Zoho, Razorpay, Stripe or Zapier.

Pricing explained

According to its pricing page (checked 16 October 2026), Gallabox Basic is $150 a month billed quarterly or $112 a month billed annually, Essential is $331 or $248, and Advanced is $632 or $474; Indian prices are shown separately in rupees. Plans differ in users (3, 6, 10) and monthly AI credits. WhatsApp conversation fees vary by country and are charged on top, as are extra users and extra channels. The free trial needs no card and includes 500 AI credits.

GetChat has three plans priced by automated conversations a month: Free $0 (300 conversations, 1 Instagram account), Pro $12 a month or $120 a year (5,000, 2 accounts) and Growth $29 a month or $288 a year (25,000, 5 accounts). Every plan allows unlimited active automations.

GetChat has no trial; Free is permanent and needs no card. Gallabox's prices cover a WhatsApp inbox for a team, so the two are only comparable if Instagram comment automation is all you need.

Switching from Gallabox to GetChat

• Turn your Gallabox per-post comment instructions into GetChat comment triggers: keywords (or any comment) and a DM reply for each post or Reel.
• Write the DM answers yourself; GetChat does not import Gallabox's AI agent knowledge and does not generate replies.
• Reconnect Instagram to GetChat through Meta login; check the account is a professional account first.
• Keep WhatsApp, web chat and the team inbox in Gallabox or elsewhere if you still need them; GetChat does not cover those.

Questions about Gallabox and GetChat